Ascertus blog

The core role of an account manager is to build strong relationships with clients whilst identifying challenges or opportunities and finding ways to assist with these challenges and opportunities. In this blog Jamie Willgoose, a Business Consultant at Ascertus who has spent most of his career in product implementation and training identifies the key areas that account managers should focus on to help clients meet their business objectives.

As a new team member at Ascertus, I’ve spent the last couple of months meeting corporate clients to see how we can support their most current commercial and operational requirements – be that through the services the company offers or indeed via some of the other business applications in our portfolio. After all, a lot has changed in the last two years and today we are all working and operating differently compared to pre-pandemic times. I have been heartened by clients’ generosity with their time, as well as their willingness to constructively talk about their technology issues.