We spoke to several firms that had already adopted iManage in Norway. Ascertus came up in many instances and the feedback was very positive every time. During the negotiation process it became apparent very quickly that Ascertus would be the best fit for us from every aspect – price, their understanding of our requirement through to their approach to technology deployment and post implementation support. Most importantly, we were able to establish a personal rapport with the Ascertus team during the negotiation phase itself.  It’s only the design phase that took up our time and we were happy to invest in it to ensure that the solution met our needs. The solution implementation was entirely handled by Ascertus and our IT Department. There was minimal disruption to our work, which we were delighted about.

In addition to good account management and accountability for support services, we wanted a technology provider who could take a consultative role in helping us realise our strategic, five-year vision for technology adoption. Ascertus met these criteria.

Ascertus' approach to deployment and integration of the solution with the firm's case and practice management solution will ensure least disruption to the day-to-day functioning of the business.

Their team is knowledgeable of the iManage solution set as well as the business and IT environment of law firms, so the whole transition from on-premises to the cloud was efficient. They were great at proactively troubleshooting. There has been negligible business disruption during this implementation. The ongoing support of our solution is in good hands.

Ascertus is iManage Cloud Partner of the Year, which speaks volumes of the organisation’s capabilities. On meeting with the team, it became abundantly clear that they had a good grasp of the iManage solution; their experience and expertise showed. They understood our requirement and suggested a migration approach that would be suitable for our environment.

The Ascertus support team are first class and provide excellent response times to cases we raise. I find the support team to be very efficient in handling the cases we have raised, and have helped me so much.