Training and change management
Minimise disruption with comprehensive training and change management
We devise and deliver a bespoke training programme to meet the needs of end users, and your internal Training, Support and Project teams, so that they not only have the necessary knowledge to use the solution, but they also see the “value” of the new way of working for themselves and the organisation.
We devise and deliver customised training to meet the needs of end users so that they not only have the necessary knowledge to use the solution, but they also see the “value” of the new way of working for themselves and the organisation.
Ultimately, the only true measure of project success is the level of user adoption.
What our clients have to say
We don't expect you just to take our word for it. Our clients span a wide range of industries and sectors, in lots of different countries. See how Ascertus has helped them.
Implementation of iManage Cloud has been painless. Ascertus and our IT service provider worked collaboratively to deliver the solution to the firm. Our involvement was only in the initial design stages to decide things like policies for file naming and matter workspaces in the application. It could not have gone smoother.
Aoife Cullen, Office Manager
It’s clear to us that the Ascertus team has sound knowledge of iManage Cloud. They are working with us patiently and systematically to meet our system requirements. Their approach to working is very straightforward and professional – with a lot of emphasis on attention to detail.
Miriam Lindsay, Senior Legal Counsel
Ascertus clearly stood out for its professional attitude towards customer communication. Also, unlike many other organisations, the company lays equal emphasis on providing support services and delivering technology implementations. This approach clinched the deal for us.
Nikolaj Clausen, Chief Technology Officer
Ascertus continue to impress us with their knowledge and professionalism. Their deep understanding of the iManage suite allows them to efficiently resolve the complex issues that we escalate to them allowing us to focus on delivering benefits to our firm.
Steve Dalgleish, Applications Manager
SHEPHERD & WEDDERBURN
Ascertus displayed great eagerness to understand our requirements and suggest approaches that would solve our problems. Executives from the CEO downwards were involved in discussions with us, which gave us a good insight into the company's cultural attitude towards the delivery of support services. We believe we will be "an important" customer for the company. This is our number one KPI.
Jurian Hermeler, ICT Director
Want to learn how to work
smarter and more securely?
Without a central, structured repository for matter-related information, it can be hard to make better decisions and improve productivity. Our eBook on best-practice document and email management can help.