About Ascertus

Learn more about iManage's Leading Partner for Cloud Solutions and Partner of Choice for Corporates, Law Firms and Professional Services
Ascertus is (1)
About Ascertus infographic

From Pioneers to Trusted Experts

Since 2000, Ascertus has carved out our niche in document and information management, based upon unparalleled technical knowledge and an exceptional quality of service. 

As three time winner of iManage Cloud Excellence Partner, we have remained at the forefront of our field and have grown from a leading iManage partner for Corporates, to a global force also favoured by top law firms and professional service providers.

From boutique law firms to multi-departmental corporate clients, our excellent quality of service remains the same, but our solutions don’t have to; we listen to your requirements and provide the best solution for you.  Our skillfully integrated solutions unlock and enhance the technical and commercial value in your existing IT environment, whatever that looks like.

Our clients’ success is at the heart of everything we do, which is why our expert team strive to support you every step of the way.  

We are Ascertus

Ascertus + The Global Efficiency Group

We have orchestrated the alliance of like-minded iManage partners, strategically positioned across the globe, allowing us to deliver upon global projects, with on-going support and account management in the local time zone and language spoken. 

Ascertus is global map showing all countries where Acertus have clients
Ascertus clients by sector infographic
Simon Gatward, Head of IT, Radcliffes Le Brasseur

Very early on in our interaction with Ascertus, we concluded they are all about customer service and aren't chasing the money as many other service providers do. They completely engaged with us to understand our needs. "For instance, rather than conduct the Health Check of our IT Remotely - which is what most technology vendors typically do - An Ascertus engineer was stationed in our office to conduct the activity.

Radcliffes Le Brasseur
Simon Gatward, Head of IT
James Hood, Head of IT, Lupton Fawcett

A solid future-proof technology foundation is critical to our growth plans, which is why we are making a very sizeable investment into IT, including software and hardware. Technology is the spring board that will help us take flight in this next phase and so, we will only align ourselves with the 'best' in the market. Ascertus and iManage fit this imperative for the document management function"

Lupton Fawcett
James Hood, Head of IT
Robert Rosenberg, Partner, OGR Stock Denton Solicitors

The quality of implementation can make or break a project. Ascertus has an outstanding track record for timely and successful implementations in the industry, which is why we chose them. They are very knowledgeable about iManage and the ecosystem of solutions that surround it. Ascertus has delivered a system that is well tailored to our needs. But it's the attention to detail to customer service that exceeded our expectations. The Ascertus team walked the floors for two days, answering questions and ensuring that users were comfortable using the system. This has had a very positive impact on the system's adoption in the firm.

OGR Stock Denton Solicitors
Robert Rosenberg, Partner
Stefan Winquist, CIO, Bech-Bruun

Ascertus is reputed for being a reliable IT support partner in the market, this was an important consideration for us. On the technical side, the company has in-depth knowledge of the iManage product set alongside a good understanding of how law firms operate as a business. We’ve seen this first-hand with the upgrade. Ascertus’ approach to IT implementation and support is solid from every standpoint – resourcing, knowledge and customer service. Having them look after the ongoing maintenance of the solution was therefore logical.

Bech-Bruun
Stefan Winquist, CIO
James Phipson, MD, Dragon Argent

The Ascertus team is very proactive. We are in the design phase and we are already seeing how well they understand the iManage Cloud, the benefit of their experience in implementing this platform and their approach to client service. We are in good hands.

Dragon Argent
James Phipson, MD
Maarten van Zanen, Director, Pereira

The Ascertus – Pereira – Xinno cross functional project team worked very well. Whenever we asked for something, you all were always open and swift to give constructive feedback. Suggestions and planning issues have been discussed in an open and straight forward way.  In all implementations there are unexpected set-backs, as well as unplanned but necessary deviations of the original plans. You all consistently addressed those in a professional manner. Your client focus and result driven attitude were a delight to experience.  Despite 2020 being a crazy year we accomplished a good implementation!

Pereira
Maarten van Zanen, Director

Our Mission

To help corporates, law firms and professional services improve their document and work lifecycle processes through proven expertise and first-class customer service. Clients benefit from reduced costs, mitigation of risk, increased productivity and a guaranteed return on their investment.

Our Vision

To deliver the most collaborative, secure and efficient data and email management solutions with best-in-class support.

Our Values

Service, Together, Achieve, Trust, Enthusiasm (STATE)

 Service
We are a service-oriented company first and foremost. Our employees are our main priority and we know that with the right team we are able to provide a best-in-class, lasting partnership with all our clients from the first interaction. In an ever-changing technical world, this partnership and personalised service will continue to differentiate us from competitors, other vendors and employers.

Together 
We are in this together - and we are all there for each other. We have a team-first approach, and we celebrate team and individual success together. We find that working together in this way encourages personal growth, increases job satisfaction, and reduces stress.

Achieve
We understand that it is our employees that make Ascertus, and every person is recognised for what they do. Small, large, individual and team achievements are celebrated together. We have a shared and transparent company direction, and we all work towards the same goal.

Trust
We know that we get the best from our employees when they are trusted to ‘do the job’, steering away from micromanagement.  We support our employees through their evolving career paths and help each person grow with the company. The trust we place on our employees gives them the confidence to succeed in the role creating a happy and positive work environment, where each employee can reach their potential.

Enthusiasm 
We are passionate about what we do and using integrity we are enthusiastic about getting things done right. Our enthusiasm leads us to find new solutions to existing problems whilst exceeding clients’ expectations.

Meet the Ascertus Team

Useful Contacts

Roy Russell

Roy Russell

CEO & Managing Director

Chris Davies

Chris Davies

Head of Client Services

John Scarlett

John Scarlett

Lead Project Manager

Baljinder Hayre

Baljinder Hayre

Technical Support Manager

Ceri Russell

Ceri Russell

Operations Manager

Monita Henson

Monita Henson

HR & Administration Manager

Shona Petley

Shona Petley

Financial Controller

Meet the Sales Team

Jon Wainwright

Antony Wells

Raj Chambore

Jon Wainwright

Sales & Marketing Director, VP

Antony Wells

Sales Manager

Raj Chambore

Head of Pre-Sales

Alex Blogg

Josh Buchanan

Maggie Lai

Alex Blogg

Sales Associate

Josh Buchanan

Sales Associate

Maggie Lai

Account Manager

Zain Moughal

Ben Muir

Zain Moughal

Client Advocate

Ben Muir

Account Manager

Jamie Willgoose

Munvir Singh

Jamie Willgoose

Business Consultant

Munvir Singh

Pre-Sales Consultant

Marketing Contacts

Vidushi Patel

Sonya Gosling

Vidushi Patel

Tagus PR

Sonya Gosling

Marketing Executive

Ascertus in numbers
Ascertus in numbers infographic

 

Ready to Change the Way You Work?