2020 will go down in history for (among other things) as the year when cloud adoption truly came into its own. Metaphorically speaking, with a ‘flick of a switch’, longstanding cyber security, business risk and user-led concerns more or less disappeared, making cloud application adoption a necessity.
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The importance of technology for business continuity has come to the fore like never before. With uncertainty reigning over the lockdown, many organisations are keenly going ahead with scheduled business-critical IT projects – all made possible by cloud technology.
“We have an adoption problem”. I’ve heard these words many times over the years. What they should really be saying is “we have a critical problem – the entire project is failing!”. System adoption is not the only measure of project success, but it’s one of the most important. Retrospectively resolving a system adoption problem can be a huge challenge, and in such instances merely resorting to the original training programme is often not enough.