The role that technology has played in enabling organisations to continue operation at near-business as usual levels over the last two years, the question that every firm must therefore ask itself is: “Can we afford not to have the best tech, and more specifically, the best document and email management system (DMS) available?”
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In the last year, Ascertus has seen a growing emphasis on best practice document management among specialist, mid-sized Intellectual Property (IP) law firms, suggesting that 2020 may have potentially accelerated digital transformation-led approaches in these organisations.
Perhaps unsurprisingly, given the increasingly ‘deadline’ driven business environment that we operate in, recently we are receiving a fair number of queries from customers and prospects enquiring about solutions that can help them with a best practice approach to task management. At the recent iManage ConnectLive 2018 event in London too, the majority of our conversations centered around this issue.
Human resource (HR) departments typically generate and handle copious volumes of paperwork – employment contracts, appraisals, policies, employee handbooks, forms, templates and the list goes on. These documents contain some of the most sensitive and confidential personal data that an organisation might hold. Of course, many departments in large organisations deploy HR software such as PeopleSoft, but these systems are designed to manage data, not documents or emails.