Ascertus blog

The Ascertus Change Management in Digital Transformation Blog Series
1/6  Delivering Project Success to Customers – A Step by Step Approach

It’s not good enough to merely implement technology successfully. The real test of success for a system lies in the tangible value it delivers to the business, which in turn depends on the technology’s user adoption levels.

Fundamentally, records management is about information governance, which in turn – given all the regulatory scrutiny that exists today – is key to minimising operational risk. Due to the continuous and exponential growth of data in a variety of formats, a manual approach to records management is likely to be a losing battle. On the other hand, a strategic, in-place and automated approach can make this function routine and ‘par for the cause’.

Supply chain risk management is not a new concept; but in recent times the issue has come to the fore, primarily driven by cyber security, but also regulatory compliance. Like for many other types of risk (e.g. financial, operational), it’s important for organisations to build in resilience against supply chain risk too, given its the potential to disrupt business operation.

Increasingly, corporate legal departments are deploying document and email management systems.  This technology has become essential for lawyers’ day today activities. Simultaneously, lawyers are recognising the need for better collaboration, both internally and with outside legal counsel, as well as the ability to reuse and re purpose information.  They don’t want to unnecessarily ‘reinvent the wheel’, which often comes at the cost of productivity and efficiency.

Phishing attacks as we know, are malicious and orchestrated by external parties. Often due to their sophistication, despite the best efforts on the part of employees, criminals manage to trick them into giving access to business-critical and/or sensitive information. Therefore, the importance of continuous staff awareness and training cannot be emphasised enough.

The Ascertus Security Thought Leadership Series
Minimising Risk of Inadvertent Insider Threat

Lawyers today routinely work off their smartphones and mobile devices to conduct business and yet some firms are reluctant to deploy enterprise systems in the Cloud, preferring on-premises implementations instead. Rightly, organisations are concerned about security, but at the risk of repetition, very few organisations can provide the level of investment in cybersecurity and continued development that the large global Cloud providers are demonstrating on a daily basis.

Quality of service is often a subjective concept with people defining its components and metrics differently. From a technology vendor’s perspective, superior quality of service is a combination of a reliable solution and a high level of support. Here are five signs that a conversation with your technology vendor is in order:

We are at high risk of being immune to security breaches. With new security infringements grabbing the headlines on almost a daily basis, time and again one hears IT Directors and departments resignedly admit that a security breach is a matter of when, not if. At the same time, regulation is increasing with the risk of financial penalties due to non-compliance – the GDPR is an example.

When your technology supplier provides you with a cost quote for a piece of work, which includes a line-item for project management, do you immediately think, “I can save X% of the budget by declining this service?” You are not alone.