Legal IT Benchmarking Survey

Historically, law firms have been at the forefront of technology adoption and today deploy multiple systems to help ensure an efficient operation and deliver the best possible service to clients.

Baskerville Drummond Consulting is conducting a survey among law firms across the UK to estimate the value of IT investment being made in organisations, identify the systems that are most widely deployed and ascertain the true effectiveness of the solutions in use.

If you complete the survey, you will receive :-

  • A full copy of the final report and any subsequent commentary based on the findings of the survey
  • Anonymised data enabling you to compare and benchmark key financial KPIs against other firms such as IT spend as % of revenue, IT spend per fee earner and staff member, average IT salary by job function and number of HelpDesk calls received by staff

We know your time is valuable – as a token of appreciation, you will be automatically entered into a prize draw, sponsored by ASCERTUS to win tickets to an entertainment show of your choice up to the value of £200.


The survey should take you about 10 minutes to complete. Please note that you will find it helpful to have the following information to hand when you take the survey:-

  • Firm Turn-over
  • Head Count by Function
  • Total IT Expenditure by :
    • Telecoms
    • Software Maintencence
    • Hardware Maintenence
    • Outsourced Services
    • External Development
    • Other Costs (Non-Salary)
    • Internal Salary Costs
    • Contractor Costs
  • IT Depreciation
  • Capitalisation Valuation

The Legal IT Benchmark Survey will close on the 15th April 2016.



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