iManage’s Acquisition of RAVN – Impact on the Future of Document Management


Artificial Intelligence (AI) offers the promise of significantly transforming our personal and professional lives, and much has been made about its impact on the workforce, perhaps not always positively. The reality, however, is that AI enables individuals to improve and enhance their capabilities and quickly adapt to a rapidly changing environment.


AI by itself is relatively meaningless. The true power of AI is when you don’t even notice it. The best example is consumer vehicles, specifically self-driving cars. No one is adding an AI platform to their ‘non-smart car’ – instead, people are buying a car with this functionality already built-in. As you are driving in your self-driving car, you know there is AI technology running in the background, but you don’t actually see it working.

The combined iManage-RAVN offerings will take iManage Work from being a powerful, next generation document management system to becoming a leading-edge content awareness platform. With tens of millions of objects in a data repository, unless the information is analysed in metadata fields, it’s very difficult to locate the right facts/evidence/material in the content residing in the system. The RAVN AI engine in iManage Work can mine the information in the content to enable organisations to repurpose knowledge and gain insight on matters that can help law firms offer value added services – but the possibilities are endless.

There is a feeling that AI might solve business problems someday in the distant future. However, iManage completely disagrees with this premise – companies are using iManage RAVN to solve real-world business issues TODAY!

In the near future, customers can expect to see a strengthened search capability in iManage Work. In addition to the traditional search functionality currently offered within the product, customers will now be able to take advantage of the more advanced knowledge management offering via the RAVN integration. Similarly, the extraction capability plugged in to iManage Work will greatly enhance the system, regardless of whether matters sit in workspaces at the law firm end or in the collaborative areas with clients.

Today, iManage is at the forefront of this technology and positioned as a dominant player in this burgeoning area. Many organisations that offer AI today are fairly small start-ups with limited trading history, which in itself carries a substantial risk for law firms and organisations to adopt their solutions. iManage and RAVN are well established companies with a rich history of innovation and proven product offerings, which will give customers the confidence to deploy the combined solution to meet business needs and even gain a competitive advantage.

There is a feeling that AI might solve business problems someday in the distant future. However, iManage completely disagrees with this premise – companies are using iManage RAVN to solve real-world business issues TODAY!

There will be lots of exciting things that will be unveiled in the months to come – watch this space!

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