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Ascertus Limited Strengthens Account Management Team with Appointment of Antony Wells

Thursday, March 2, 2017

London, U.K., 02 March 2017 Ascertus Limited, a provider of document and information lifecycle management solutions to law firms and corporate legal departments, has strengthened its account management team with the appointment of Antony Wells as Senior Account Manager.

Wells takes on the responsibility for managing Ascertus’ existing client base as well as helping expand the company’s customer footprint in EMEA. He is already well-versed with the technologies that Ascertus offers including iManage, DocsCorp, HotDocs, DocuSign and Prosperware.

“Superior client care via strong account management, solid relationships and proactive support is core to our business strategy,” said Roy Russell, CEO of Ascertus Limited. “It’s the reason we’re seen as a robust and viable alternative to traditional document management and support services providers in the industry; and have earned the reputation of a ‘trusted advisor’. We are committed to providing the best possible solutions and support services to the law firm segment of the legal market and Antony’s appointment is another step in this direction. Antony is a perfect fit for both Ascertus and our customers, given his background.”

With experience in the legal and professional services industry for over a decade, Wells brings with him a wealth of expertise in the document and information management technology space. Prior to Ascertus, Wells was Senior Account Manager at DocsCorp and is keen to continue representing their products, albeit as a reseller partner.

“The company’s approach to proactive support and relationship building is truly exceptional in the industry,” commented Antony Wells, Senior Account Manager at Ascertus Limited. “I’m looking forward to helping our customers optimise their investment in the solutions they deploy. I’m delighted to be at Ascertus.”

About Ascertus Limited

Ascertus provides information and document lifecycle management consultancy, software solutions and IT support services to law firms and corporate legal departments. Based in Central London, the company offers a full range of professional services – from consultancy, business analysis and project management; to software implementation, training, documentation and technical support – delivering bespoke email, contract and document management solutions in on-premises and privately hosted environments. The company has successfully delivered and managed some of the largest iManage Work installations at customer sites in the UK. For more information, visit: www.ascertus.com


Media contact:

TagusPR

Vidushi Patel

+44 07958474632

Friday, February 3, 2017

Ascertus featured in Modern Law Magazine "Trends in Tech by Roy Russell (p57)"

Ascertus featured in Modern Law Magazine "2017 Trends in Tech Predictions by Roy Russell (p57)"

Roy’s predictions for 2017 in Modern Law Magazine (p57)

online article here

Wednesday, April 19, 2017

NautaDutilh N.V. Selects Ascertus Limited for iManage Work Support and Maintenance

Ascertus to assist NautaDutilh in modernising working environment with upgrade to latest version of iManage Work Product Management System

London, U.K., 19 April 2017

– NautaDutilh N.V., the Benelux-based law firm, has awarded the contract for support and maintenance of the iManage Work Product Management system, the next generation of email and document management system, to Ascertus Limited.

. Ascertus provides document and information lifecycle management solutions to law firms and corporate legal departments. Ascertus will play a key role in enabling the firm to modernise its working environment, including facilitating a move to the Windows 10 operating system and Microsoft Office 2016 productivity suite; and an upgrade to the latest version of iManage Work. iManage Work is used by 900 users across the firm’s six offices including Amsterdam, Brussels, London, Luxembourg, New York and Rotterdam.

With Tikit suspending support of iManage Work from later this year, NautaDutilh chose Ascertus over other iManage Work document management system technology vendors for its proactive, problem-solving-led attitude; and a traditional engineering-level proficiency of skillset and expertise.

“Ascertus displayed great eagerness to understand our requirements and suggest approaches that would solve our problems,” elaborated Jurian Hermeler, ICT Director at NautaDutilh N.V. “Executives from the CEO downwards were involved in discussions with us, which gave us good insight into the company’s cultural attitude towards delivery of support services. We believe we will be ‘an important’ customer for the company. This is our number one KPI.”

Good quality support, underpinned by a responsive and proactive service, is a fundamental part of account management at Ascertus. The company routinely undertakes annual system health checks to prevent technology-related issues from occurring in customer organisations. Its London-based support desk comprises highly experienced and technically sound engineers, all of whom have previously worked either within law firm IT departments or in professional services firms providing support to law firms. They understand the pressures that knowledge workers face, are excellent at problem solving and proficient in inter-personal communications.

“Our attitude to support and customer care is widely earning us the reputation of a ‘trusted advisor’ in the industry, which is helping us expand our regional footprint,” said Roy Russell, CEO of Ascertus Limited. “Today, we are seeing a lot of interest for our support and maintenance services from organisations in mainland Europe, for instance. We are delighted to be working with NautaDutilh, this is a partnership of like-minded organisations.”

About Ascertus Limited

Ascertus provides information and document lifecycle management consultancy, software solutions and IT support services to law firms and corporate legal departments. Based in Central London, the company offers a full range of professional services – from consultancy, business analysis and project management; to software implementation, training, documentation and technical support – delivering bespoke email, contract and document management solutions in on-premises and privately hosted environments. The company has successfully delivered and managed some of the largest iManage Work installations at customer sites in the UK. For more information, visit: www.ascertus.com


Media contact:

TagusPR

Vidushi Patel

+44 07958474632